About Us

Welcome to Compassionate Care Network Australia

At Compassionate Care Network Australia, we hold over 20 years professional experience within the Disability Care and Aged Care sector. Our founders also have over an abundance of personal experience. This experience is both as Support Workers for the Disability Care and Aged Care sector or as family to those who need care and support in their day to day lives. We are continually shaping and growing Compassionate Care Network Australia to reflect the passion we have for caring for the vulnerable and those in need. We ensure all our Support Workers and staff also share our belief in this cause and reflect Compassionate Care Network Australia’s passion for excellence. We will always ensure your loved ones are treated with respect, compassion, empathy and understanding when working with us.

Our Values

Compassionate Care Network Australia takes a holistic approach when working with our participants. This means that our team devises support plans that identify and sensitively respond to the participant’s culture, diversity, values, and beliefs. 

Participants are supported regardless of sex, race, marital status, sexuality, background, or cultural beliefs. Our assessment process identifies and incorporates the participant’s culture, diversity, values and beliefs within their support plan. 

Consultation with participants allows the support plans to deliver appropriate services provided by the staff of choice, allowing for the inclusion of culture, beliefs and values when providing supports. The collaborative process ensures relevant services are offered. Referrals are made if necessary. Support plans detail how participants’ designated supports are practised and their culture maintained. 

Compassionate Care Network Australia endorses a multi-cultural environment in our workplaces (including the home environment). After listening to participants, staff are matched to the participant, taking into consideration the participant’s requirements and shared (or similar) values and beliefs. 

 Staff training (orientation to performance training) includes the requirement of identifying and being sensitive to a participant’s needs. The Individual Values and Beliefs Policy and Procedure were developed to provide our staff with appropriate guidance. We determine relevant training through analysis of community requirements, knowledge and skills of the worker, and new research. Cultural competence and awareness are essential elements of all training, as we hire staff with various backgrounds to suit the community’s needs.

Our Vision

Compassionate Care Network Australia envisions a future where we work in tandem with participants and their families to successfully achieve their goals using a Person-Centred, holistic approach. 

Our Mission

Is to empower individuals and their families with a person-centred approach so that they have clear and achievable pathways to their goals. We will be there with you on each step of this journey, providing exceptional care and support to you and your loved ones.

Meet Our Team

Lusia

Lusia

Director/Counsellor

My name is Lusia  — Co-founder and Director of Compassionate Care Network Australia (CCNA). Since 2020, CCNA has led the way in providing support and resources for those who need them most, and my work with the Network draws upon more than two decades of experience in this field.

MORE ABOUT LUSIA

Bobby

Bobby

Director/Admin Manager

I’m Bobby, one of the founding Directors of Compassionate Care Network Australia. My passion is to help those who are vulnerable within our wider community. I am dedicated to learning, growing and honing my skills. In turn I can use this to help others. I’m committed to making sure that everyone is able to get the quality of life they are entitled to, and achieve their goals. 

MORE ABOUT BOBBY

Simi

Simi

Compliance and Safety Manager

Bio Coming Soon!

Carol

Carol

Support Coordinator

 I have been with this amazing organisation since its inception and have grown within our diverse group of qualified and compassionate staff, as a part of our Melbourne Team.

More about Carol

Melanie

Melanie

Administration Assistant

Bio Coming Soon!

Compassionate Care Network Australia acknowledges Aboriginal and Torres Strait Islanders people as the traditional custodians of the land and acknowledges and pays respect to their elders, past and present.

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